Information we receive
When you contact us, register a product, check warranty coverage, submit a claim, or subscribe to the newsletter, we receive the information you provide in the relevant form.
This can include contact details, product and serial information, purchase details, region, receipts, and claim evidence. Basic technical records may also be used to protect forms from abuse.
How information is used
We use submitted information to provide support, verify product registration and warranty eligibility, process claims, respond to messages, deliver requested updates, improve the website, and prevent fraud or abuse.
Cookies and analytics
Necessary cookies remember essential choices such as language and privacy preferences. Analytics only runs after you allow it and is stopped when you withdraw that permission through Cookie Settings.
Storage, access, and sharing
Information is kept only as long as reasonably needed for the relevant support, legal, security, or operational purpose. Access is limited to authorized personnel and service providers that need it to operate the website or support process.
We do not sell personal information. Information may be disclosed when required by law, to protect users or Ionmara, or to complete a service you requested.
Your choices
You can change analytics consent at any time using Cookie Settings in the footer. For questions, corrections, or deletion requests concerning information you submitted, contact Ionmara through the Contact page.